By Kelsey / Last Updated May 29, 2020

User case: My iPhone wont let me upgrade my iCloud storage

“I have been getting a message for a while now that states my iCloud storage is running low but every time I try to upgrade it I am told there is an error and to try again later. Now I am not able to send emails etc. When I open my iCloud window but it freezes when I click on the storage button. Can you please tell me how I can update my storage?”

Upgrade Icloud Storage Not Working

When we use iOS devices and set up iCloud, we will automatically get 5GB of storage space, we can use this space to synchronize important data in the device to iCloud for backup. Do you have the same troubles as this user: the storage space is insufficient but upgrade iCloud storage not working.

iCloud upgrade not working may be caused by many factors, so it is important to troubleshoot each possible cause to prevent it from happening again. You can check some common reasons as follows:

  • Unstable or faulty network connection.

  • Equipment system failure.

  • Apple server error.

Continue reading below to learn how to start from different aspects to effectively solve this problem.

5 Ways to Fix Upgrade iCloud Storage Not Working.

Upgrade iCloud storage not working is a common problem in iOS. There may be many reasons behind this problem. In the following, you will learn about some possible solutions to this problem.

Method 1. Follow the correct steps to upgrade iCloud storage

According to my observation, some of the people who encountered that iCloud storage upgrade button not working, because they did not notice some details in the upgrade steps, misunderstood the iCloud storage upgrade button not working, through the following steps to confirm whether you are the same.

Step 1. On your iOS devices tap on Settings. Next swipe down until you see iCloud.

Step 2. Tap on iCloud, then tap on Storage.

Upgrade Icloud Storage 1

Step 3. Tap on Change Storage Plan without letting go, keep pressing for at least 5 seconds.

Step 4. After entering the storage solution management list, select the upgrade plan you want to subscribe, and then click the purchase in the upper right corner.

Upgrade Icloud Storage 2

You can check iCloud storage and memory usage directly through this step. You can go to Settings > General > iPhone storage in turn to check the local storage of the iPhone.

If after purchasing more storage space, the available storage space of the iPhone is larger than the storage space of iCloud, the additional storage space will still not be displayed. At the same time, you will be reminded to buy a larger iCloud storage.

Check Iphone Storage

Method 2. Log out and re-add the iCloud account

Step 1. Go to Settings, find and click on Apple ID.

Step 2. Scroll down to click the "Exit" option.

Step 3. Wait for a while, then enter the iCloud login page. Enter your username and password to log in again, and then continue with the subsequent process.

Sign Out And Re-Add Icloud

Method 3. Reset the network settings

If the device is unable to connect to a stable network, after upgrading iCloud storage, iCloud storage will not display. You should make sure the Wi-Fi connection is strong enough by resetting the network settings.

Step 1. Go to Settings and click on the General option.

Step 2. Find the "Reset" option at the bottom and click.

Step 3. Click on “Reset Network Settings” and enter the password.

Reset Network

Method 4. View Apple system status

Access the "Apple System Status" page to see if service is interrupted in your country or region.

This page allows you to view a list of recent interruptions and updates from Apple. Besides, Apple will update its "System Status" page to indicate when the fault is resolved. If there are planned upcoming maintenance, Apple will also announce on this page.

Method 5. Contact with Apple

If there is a problem with the Apple server, buying iCloud storage will not work. In this case, you can get in touch with Apple Support to get their help.

Other Ways to Expand iOS Devices Storage.

iCloud storage upgrade not working is a common problem, but if a server or system error occurs, this problem is troublesome and time-consuming to fix. When you urgently need to back up some data, you will feel anxious because of the complicated process of repair purchase iCloud storage not working.

Is there any other way to expand the storage space of iOS devices? Here are several feasible options for you.

Way 1. Free up storage on iCloud

You can release iCloud storage in the following ways:

  • Delete unnecessary documents and data: Go to Settings > iCloud > Storage > Manage Storage, then select an app under “Documents & Data”(the first one generally takes the biggest storage). After selecting the app, click Edit in the upper right corner, and then select the specific document to delete, or click Delete All.

Delete App Data

  • Close Unnecessary Backup: Go to Settings > iCloud > Storage > Manage Storage. Then select the device which backup you want to manage. Under “Backup Options“, close the apps you don’t want to sync to iCloud.

Close Unnecessary Backup

  • Delete Older Backups: Go to Settings > iCloud > Storage, then tap Manage Storage. If you delete the iCloud backup of the iOS device, iCloud will stop automatically backing up the device.

Way 2. Use other cloud drives

Using multiple cloud storage accounts at the same time is a good alternative. The cloud drives that are widely used on the market now come with free storage spaces of different sizes. Having multiple cloud storage accounts means more free storage. Especially for Google Drive, the registered account has 15GB of storage, which can solve the problem of insufficient backup space for many people. You can even register multiple Google accounts.

Cloud Drives

But soon you will find that storing and accessing the information on multiple cloud storage accounts may be inconvenient and time-consuming. Is there a simple and effective way to manage multiple cloud storage accounts?

I recommend you to use a cloud storage manager like cBackupper, which is probably the easiest way for most users. cBackupper allows you to add and manage multiple cloud storage accounts in one interface. After adding, it will be combined into a larger backup space for free. You can manage multiple clouds on one platform with just one login.

Cbackupper Main Page

cBackupper also has the following features:

  • It can help to quickly back up the data in the cloud disk to another cloud disk without using the computer as a transmission intermediary, so it will not occupy the computer's memory and network resources.

  • Its authorization system is based on OAuth, and in the data transmission, 256-bit AES encryption is applied, which is one of the most secure encryption technologies. These can effectively ensure that your confidence and data are not stolen, tampered with, prevented, or destroyed.

Final Words

You can try to fix the "upgrade iCloud storage not working" issue through the methods listed above, such as re-add account, reset the network settings, etc. However, iCloud errors can be caused by many reasons, and even sometimes you cannot successfully fix the error.

In this case, you may consider using multiple other cloud drivers instead of iCloud. Try to use cBackupper to help you manage these cloud storage, and the combined cloud allows you to back up without limits.