By Kelsey / Last Updated October 9, 2020


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Help! OneDrive Shared with me not showing on desktop

“I have just installed OneDrive for my computer (MacBook) and during install, it asks which folders I want to sync but my Shared folders are not even an option on the list. The only files I need are shared folders. How do I get the ‘Shared with me’ folders on this list to sync and why OneDrive ‘shared with me’ not showing on desktop?”

OneDrive “Share with me” not showing in explorer or on desktop is indeed a strange problem, it doesn't happen often, but you encounter this issue, it will definitely make you very distressed. We have collected some possible solutions for the OneDrive issue and hope that at least one of them will help you.

5 Fixes for OneDrive shared with me not showing

Not being able to find OneDrive "shared with me" or sharing folders is not a common problem, but compatibility issues with the system and software, vulnerabilities in older versions, or excessive blocking of antivirus software and firewalls may cause problems. The following 5 methods can effectively solve this problem.

Fix 1. Update to the latest Windows version

It is possible that your Windows version has not been updated for a long time that causes the OneDrive “shared with me” folders not showing in Explorer. Many OneDrive compatibility issues are actually resolved in the new Windows version.

Step 1. Press the “win+I” key to open the Settings on the computer.

Step 2. Click Update & Security > Windows Update, and then click the Check for updates button.

Windows Update

Step 3. If an update is available, download it.

Fix 2. Update OneDrive manually

Under normal circumstances, the OneDrive application will automatically update, but some users will turn off the automatic update in the settings. The outdated OneDrive application may continue to have new problems, including OneDrive "shared with me" missing, and you could manually update the OneDrive application.

Step 1. Go to the OneDrive website, click Download, and install the latest version of the application to the computer.

Step 2. Click the Start button on the computer. Type OneDrive in the search box, click on the topmost result to start it.

Fix 3. Reset OneDrive application

Resetting OneDrive is a common method to fix various problems of OneDrive, but it is also one of the most effective methods.

Note: After resetting OneDrive, all tasks will be restarted, including resyncing all files.

Step 1. Press the “Win + R” key simultaneously to open the Run dialog.

Step 2. Then enter: %localappdata%\Microsoft\OneDrive\onedrive.exe/reset, and click OK to continue.

Run Reset Command

Step 3. Sign in with your account information to connect to OneDrive, right-click the OneDrive icon in the taskbar, and click Settings.

Step 4. Under the Settings tab, check the Start OneDrive automatically when I sign in to Windows, then click OK.

Start Onedrive Automatically When I Sign In To Windows

Fix 4. Disable security features

In rare cases, anti-virus software and firewalls may block OneDrive by mistake, and certain functions of the application may not work properly. If you suspect this is the case, please temporarily disable the security features to confirm.

Disable antivirus software

Step 1. Go to Windows Security, click Virus & threat protection on the taskbar of left, then find Manage settings at the bottom and click it.

Virus Threat Protection Manage Settings

Step 2. Toggle the switch to turn off the Real-time Protection.

Disable Windows Defender Antivirus

Disable firewall

Step 1. Go to Windows Security, click Firewall & network protection on the taskbar of left, and click Private network on the right.

Private Network

Step 2. Toggle the switch to turn off the Windows Defender Firewall.

Disable Windows Defender Firewall

Fix 5. Remove all OneDrive entries from registry

If the OneDrive “shared with me” folder not showing in explorer, you can try to delete all the OneDrive entries from the registry.

Step 1. Press the “Win + R” key to open the Run dialog, and type regedit and press Enter.

Type Regedit In Run Box

Step 2. Go to the Edit tab, then click Find.

Registry Editor

Step 3. In the Find window, enter onedrive and make sure to check all Look at options. Now click Find Next.

Find Onedrive In Registry

Step 4. After finding the OneDrive entry, delete it, and repeat the previous step. Repeat this process until all the OneDrive entries in PC are deleted.

Note: Generally, there may be about 20 entries on the PC, so this process may take a while. If you are using Windows 7 or 8.1, you can solve this problem by simply deleting the OneDrive entry from the registry.

Bonus tip: switch to another cloud storage service

Many users have reported various problems with OneDrive, such as "OneDrive isn’t connected", "OneDrive not syncing" and so on. When OneDrive crashes or not working, users need to spend a lot of time to solve these problems. If you are tired of taking a lot of energy constantly to solve OneDrive issues, maybe you can switch to another storage solution, such as Google Drive or Dropbox.

You can also use more professional cloud backup software to protect your data. They are often more stable than cloud storage services and use more professional backup methods to transfer and protect your data in the cloud. We recommend you a cost-effective and well-used software - CBackupper, its backup method is professional and easy to operate, can meet almost all users' backup requirements, and the price is reasonable ($6/month with 1000GB). You can try it free for 15 days first:

Step 1. Download and install CBackupper PC client, then sign up for a CBackupper account freely.

Sign In

Step 2. After logging in, click the New Task button under the Tasks tab.

Create Task

Step 3. Then click Add Source to select the files to be backed up, and then click Start Backup at the bottom right.

Add Source

Backup OneDrive files to another cloud drive to protect data

Users who are accustomed to using OneDrive may have important data stored in the cloud. When the OneDrive error occurs again, you may not be able to access the data. If you switch to another cloud drive to use, you may also forget the important data in OneDrive. You can back up OneDrive to other cloud drives to help you access and protect the data.

Use professional cloud backup services, such as the CBackupper web version, which allows you to add multiple cloud storage accounts, including OneDrive, Google Drive, Dropbox, etc., which can help you automatically back up OneDrive data to another cloud drive easily. And move files freely between cloud storage. Let's see how to use CBackupper to backup OneDrive to other cloud storage services (migrate OneDrive to Google Drive here):

Step 1. Go to the CBackupper web page and sign in.

Sign Up

Step 2. Click Add Clouds under the Clouds tab, then select OneDrive and click OK after completing the authorization, then authorize another cloud drive that needs to be added.

Add OneDrive

Step 3. To create a cloud to cloud backup task, you need to click Create Task under the Tasks tab.

Create Task

Step 4. Then, name your backup task, click Add Source to add OneDrive as the backup source, you can also only select certain files on OneDrive. Click Add Destination to choose another cloud storage (e.g. Google Drive) as a backup destination.

Add Source Destination

Step 5. Click Start Backup to backup OneDrive data to Google Drive.

Migrate OneDrive to Google Drive

Final thought

If you meet the “OneDrive ‘shared with me’ not showing on desktop” issue, you can follow the above 5 effective solutions to fix it. Generally, the listed methods can solve most of OneDrive problems. Also, you can consider switching to a more stable cloud backup software such as CBackupper for use, o if you decide to switch to other cloud storage services, don't forget to use the CBackupper web version to backup OneDrive files in advance, which is free and easy-to-use.