By Nicky / Last Updated July 23, 2020

OneDrive is not running on Windows 10!

“Hi. OneDrive is not running on my Windows 10 machine. I must have turned it off previously but do not remember if I did or what I did. Do you know how to solve this OneDrive error? Looking forward to your reply!”

As one of the mainstream cloud storage, OneDrive collected massive users. However, some OneDrive users find that their OneDrive is not running sometimes for unknown reasons. If you are facing this issue, take it easy, you will find effective fixes in the following contents.

How to fix “OneDrive not running on Windows 10” issue?

In the following part, you will be introduced 8 ways to solve the OneDrive not working issue on your Windows 10 PC, please check the fixes one by one and choose the suitable fix to follow according to your situation.

Fix 1. Stop and restart OneDrive

Generally, the first method to fix OneDrive problems is to stop and restart OneDrive. You can follow the steps below to do that:

1. Press Ctrl + Shift + Esc to open Task Manager.

2. At the Processes tab, right-click at Microsoft OneDrive and select End Task.

End OneDrive Task

3. Click the Start menu and open OneDrive again to see if it can work normally.

Fix 2. Reconnect to your Microsoft account

Another option for you is to try reconnecting to your Microsoft account. Here is what you should do:

1. Open Windows Settings from the Start or press Windows key + I. Then, proceed to Accounts.

2. Check if the current account is the one you planned. If not, just click Sign in with a Microsoft account instead and follow the instructions to switch accounts.

Sign In With A Microsoft Account Instead

Fix 3. Reset OneDrive in Windows 10

OneDrive problems can often be fixed with a reset of the full client. And a reset can be accomplished without losing any data. Please check the steps below:

1. First, close the OneDrive app. To do so, right-click on the OneDrive cloud icon in the Notification area, and click Exit.

Restart Onedrive

Note: If you can’t find the OneDrive icon there, you may need to click the Show hidden icons chevron near the notification area in order to see the OneDrive icon.

2. Press Windows Key + R to open Run.

3. Type the command below and then press Enter:

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset

Reset OneDrive

4. This resets OneDrive. If OneDrive doesn’t start automatically after the reset, launch it manually by running:


Lanuch OneDrive

Fix 4. Disable Windows firewall and antivirus software

Windows Firewall may block OneDrive from working properly on Windows 10 sometimes. Meanwhile, some third-party antivirus tools also interfere with OneDrive settings. So, you can turn off your antivirus and change the settings of the firewall to see what happens:

  • Check Windows Firewall

1. Go to Start > Settings > Update & Security > Windows Defender > Open Windows Defender Security Center > Firewall & network protection > Allow an app through firewall.


2. In the pop-up dialog, click Change settings, scroll down the list of apps, find OneDrive and check the boxes of Private and Public. Then, click OK to save the change.

  • Check antivirus software

Your antivirus program like Windows Defender, Norton, AVG, etc. may regard the OneDrive application as a dangerous software and prevent it from running. So, you need to configure it to make sure it works with OneDrive.

Fix 5. Set the Registry value

1. Press Windows Key + R to open Run. Type regedit and press Enter.

Run Regedit

2. At the left pane, navigate to this registry key:


3. At the right pane, double click at DisableFileSyncNGSC REG_DWORD Value and change the value data from 1 to 0.

Regedit Value

4. Close the Registry Editor and restart your PC. After a restart, try to launch OneDrive.

Fix 6. Uninstall and reinstall OneDrive

Sometimes, OneDrive is not working after Windows 10 update. In this situation, you may try uninstalling and reinstalling OneDrive:

1. Click the Start button, type Programs in the search box, and then select Add or remove programs in the list of results.

2. Under Apps & features, find and select Microsoft OneDrive, and then select Uninstall. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Uninstall OneDrive

3. Download OneDrive from OneDrive official website. Then, follow the onscreen instructions to install OneDrive on your computer and run it.

Fix 7. Use the OneDrive troubleshooter

If the above methods do not help, you can try running the OneDrive troubleshooter and see if it helps you.

Fix 8. Switch to another storage solution

In fact, many users claim that OneDrive goes down easy such as “OneDrive not syncing”, “OneDrive has a problem connecting to OneDrive” and so on. And they have to spend much time fixing these issues. If you are tired of handling with OneDrive problems, perhaps you can switch to another storage solution like Google Drive or Dropbox, which is more stable than OneDrive.

After long-term use, there must be some important data in OneDrive that you don’t want to abandon and want to keep them in the new cloud storage. To save your time and effort, you can rely on a professional cloud backup service like cBackupper to migrate OneDrive data easily and quickly.

cBackupper is a web-based service that allows you to add multiple cloud storage accounts including OneDrive, Google Drive, Dropbox, etc. and move files between cloud storage freely. It offers many useful backup features to help you set up a scheduled backup task or filter some unnecessary files. Let’s see how to backup OneDrive data to other cloud storage with cBackupper:

1. Go to the official site of cBackupper, click "Sign Up" to get your own cBackupper account and sign in.

Sign Up

2. Add and authorize your account of cloud storage under the “Clouds” tab. Choose cloud storage icon and click “OK”.

Add Cloud

3. Click on “Tasks” tab at the top of the page, then, click “Create Task” button to do OneDrive data migration.

Create Task

4. Then, name your backup task, click “Add Source” button to add OneDrive as the backup source. You can also select certain files on OneDrive as the backup source. Choose another cloud storage (e.g. Google Drive) as backup destination and click “Start Backup”.

OneDrive to Google Drive


If you meet the “OneDrive not running on Windows 10” issue, you can follow the above 8 methods to fix it. Generally, the listed methods can solve most of OneDrive problems including “OneDrive not running on Windows 10”, “OneDrive not working on Windows 10”, “OneDrive not syncing on Windows 10”. What's more, if you decide to switch to other cloud storage, don't forget to use cBackupper. It is totally free and easy-to-use.