By Kelsey / Last Updated September 16, 2020


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I can't find folders shared with me

“I’m using Google Drive for business, another user has shared folders with me. But I can't find the ‘Shared with me’ option now, the new update has a whole new look and I can't find the folders and files that are shared with me. Why Google Drive ‘Shared with me’ not showing and how do I find it?”

Why Shared with me not showing in Google Drive?

Many users decide to use Google Drive because of its excellent sharing features - you can quickly invite others to view, comment, and edit any file or folder you choose, making online collaboration more convenient. However, some users found that Google Drive "Shared with me" was missing when sharing files, which caused them great troubles. Several reasons that may cause this problem:

  • The Chrome browser has not been updated.

  • Network connection failure.

  • App data may get corrupted.

  • Temporary technical problems may be caused by user-side network problems or Google Drive bugs.

5 Fixes for Google Drive Shared with me not showing

According to the possible reasons for Google Drive "Shared with me" missing, we provide you with the following effective solutions.

Fix 1. Update the Chrome browser

When Google Chrome launches a new browser version, it indicates that the old version may have some problems. If it is not updated in time, these failures will prevent the normal display and operation of some web pages.

Step 1. Open Chrome, click the menu bar in the upper right corner, click Help and About Google Chrome subsequently.

About Google Chrome

Step 2. The browser will check whether your Chrome has a newer version. If there is a newer version, the browser will automatically start downloading.

Checking for updates

Step 3. When the latest update is downloaded and installed, you need to click Relaunch and Chrome will restart.


Fix 2. Reset the Google Chrome settings

Incorrect settings may also cause Google Drive “Shared with me” not appearing. Resetting Chrome can effectively fix the error.

Tip: Resetting your browser will only log out your Google account, will not delete your personal data, and cause you any loss.

Step 1. Click Menu and Settings subsequently to enter the settings interface of the Chrome browser, click the Advanced option at the bottom to display more settings.

Chrome Settings Advanced

Step 2. Click Restore settings to their original defaults under the Reset and clean up section. Finally, click Reset.

Restore Settings To Their Original Defaults

Fix 3. Check the network connection

The network connection status has a great influence on whether the webpage can be displayed normally, you may need to check the network condition.

On Windows PC: Click the Windows icon on the desktop to go to Settings, and then click Network & Internet to check if the network status is good. If there is a problem with the network connection, scroll the mouse and click Network troubleshooter to view and fix related issues.

Network Troubleshooter

On Mac OS: Click the Apple icon on the desktop to go to System Preferences, click Network and select the network adapter to check. The status of the Internet connection will be displayed here.

Mac Network Status

Fix 4. Contact with Google support team

If you don’t know the exact reason why the “Shared with me” not showing in Google Drive, you can get in touch with the Google support team, they will ask for your information and help you solve the problem.

Step 1. Go to website, then click Contact us at the bottom of the page.

Google Contact Us

Step 2. You can choose any of the three options to get in touch with the Google support team - Request call-back, Request chat, or Email support.

Choose a Contact Method

Step 3. You'd better be able to explain your situation in detail and provide screenshots of the problem so that they can know the cause of the problem and solve it more quickly.

Fix 5. Try other cloud storage services

This actually is not a fix, but it will also solve the problem. Many users know that Google Drive is not very stable to use. For example, Google Drive upload stuck and Google Drive freezes sometimes occur.

In order to avoid constantly fixing various problems, I suggest that you can also switch to more stable cloud storage services such as Dropbox, OneDrive, iCloud, Box, etc.

Bonus tip: backup Google Drive in advance

If you have stored important data in Google Drive, when an error occurs, these data are easily lost or damaged. If you switch to another cloud drive to use, you may forget the important data in Google Drive.

You can back up Google Drive to other cloud drives in advance. Fortunately, using a reliable cloud backup service, such as CBackupper, can help you automatically back up Google Drive data to another cloud drive in a professional backup method.

Step 1. Sign up for a CBackupper account freely and sign in.

Sign Up

Step 2. Click the Add Clouds bottom under the Clouds tab, then select the storage service that needs to be added (Google Drive and another cloud drive), click OK after completing the authorization.

Add Google Drive

Step 3. Then click the Create Task bottom under the Tasks tab.

Create Task

Step 4. Click Add Source to select Google Drive as the backup source, and click Add Destination to select another cloud drive.

Add Source Destination

Step 5. Click Start Backup to move files from Google Drive to OneDrive (OneDrive as a demonstration here).

Transfer Google Drive To Onedrive

Frequently asked questions about “Shared with me

The sharing function is very useful in many ways for Google Drive users. In this process, there may be some common questions, here we will answer you.

FAQ 1. How do I see files shared with me on Google Drive?

To check the files shared with you, in addition to the Shared with me option, you can also add shortcuts to the shared files to facilitate viewing in more locations.

Step 1. Go to and click Shared with me, then select the files or folders to which you want to add a shortcut.

Step 2. Right-click the files or folders you selected and then click Add shortcut to Drive. Select the target location and click ADD SHORTCUT. You can view and manage your shared files in the shortcut in the future.

Add Shortcut

FAQ 2. What does shared with me in Google Drive mean?

"Shared with me" shows the files and folders that have been shared with you, which are not owned by you. You may have the right to view, comment, or edit them. If you want to sync shared files to your computer, or you want to upload files to it, you need to add it to My Drive.


I hope this article solves all your doubts about Google Drive “Shared with me” not showing. Now you can use the above methods to fix it. Also, if you don't want to continue to solve various problems with Google Drive, you can switch to another cloud drive and use CBackupper to back up your Google Drive data to other services in advance.