By Kelsey / Last Updated September 7, 2020


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User Case

“Ever since I purchased my new MacBook Pro (last week) I have not been able to use Google Drive except on my browser. Google Drive File Stream no longer works. I have no offline access to my folders and files. Does anyone have a fix for this?”

Google Drive File Stream is a desktop application that allows you to quickly access all your Google Drive file directly from your computer, which can help you spend less time waiting for synchronization.

But some people complain that Google Drive File Stream not working on Mac or Windows 10, which troubles them, and the circumstances in which it goes wrong are diverse.

Google Drive File Stream Sign In

Situations and Possible Causes of Google Drive File Stream Doesn’t Work

According to the masses, problems with Google Drive File Stream are a relatively common phenomenon. People find that they can’t use the program normally for various reasons.

Here list the situations you may face:

  • Files are unable to sync between your computer and Google My Drive.

  • Stay on the login interface and keep loading, unable to log in normally.

  • Authorization failed: No longer allowed to view files.

  • The Windows and macOS application is throwing up a “Drive File Stream is not enabled for the account” error.

  • Received notification that System Expansion Blocked.

The causes of the above problems may be the following:

  • A problem with an Internet connection.

  • Google Drive or Google Drive File Stream version is not updated.

  • Do not allow syncing permission.

  • Windows firewall blocks application connection.

  • Compatibility issues.

5 Ways to Fix Google Drive File Stream Not Working

Here are some effective solutions that you can use to solve Google Drive File Stream not working in Windows 10 or Mac.

Method 1. Allow the syncing permission on Mac.

Step 1. Click the Apple icon in the upper left corner of the screen and select the "System Preferences", and select the "Security & Privacy".

Step 2. Open Google Drive File Stream and then click on the “Allow” tab which is available at the bottom side of the screen.

Allow Permission

Method 2. Check the Internet connection.

Open the computer's settings window and click "Network and Internet" to see if there are any problems with your network status, if there are any problems. Scroll down and click "Network troubleshooter" to view and repair.

Network Troubleshooter

Method 3. Reinstall Drive File Stream.

Step 1. Sign out and quit the application.

Step 2. Use standard procedures on your computer to uninstall Drive File Stream application (agree to clear the files cached on the computer when uninstalling).

Step 3. Redeploy or reinstall the latest version of Google Drive File Stream.

Method 4. Switch off the Windows firewall.

Here’s a thing to note is that the Windows Firewall can block software connections, switching it off can sometimes help you solve the problem.

Step 1. Enter "firewall" in the Windows search box and select Windows Defender Firewall.

Open Firewall

Step 2. Click Turn Windows Firewall on or off.

Turn Windows Firewall On Or Off

Step 3. Click both the Turn off Windows Firewall options there and press OK.

Turn Off Windows Defender Friewall

Method 5. Check if anti-virus software is blocking Google Drive File Stream.

Antivirus software on your computer may be preventing Google Drive File Stream from working.

  • You should search for some firewall options in your antivirus software. These options may allow you to unblock the program.

  • Alternatively, you can uninstall the antivirus utility through "Programs and Features". Then, if you can use Google Drive File Stream to work, it is clear that the antivirus software has blocked the connection in some way.

An Advanced Method to Access and Manage Google Drive Files- CBackupper.

The process of using Google Drive File Steam will inevitably encounter various situations that cause the program to not be used normally. Finding the cause of the error and fixing the error will take our time or even money. Fortunately, you can use CBackupper instead of Google Drive File Stream to access and manage files from Google Drive.

CBackupper is a professional online cloud service, it allows you to transfer and backup files between multiple cloud drives. It allows you to directly access and manage all files of the added cloud drives (including Google Drive) as needed and does not use the computer as a transmission intermediary, so it will not occupy the computer's memory and network resources. Now, follow the steps below to try it.

Step 1. Enter CBackupper's homepage and click Sign Up in the upper right corner (if you have an account, you can sign in directly).

Sign Up

Step 2. Add and authorize your Google Drive under the "Clouds" tab. And click OK to add it. You can add other cloud drive accounts in the same way.

Add Google Drive

After adding the cloud drive you needed, you can also transfer and backup files among them.

Step 1. Click Tasks at the top of the screen and click Create Task.

Create Task

Step 2. Name your backup task, click the “Add Source” button to add one cloud drive as the transfer source. Similarly, click the “Add Destination” button to add another cloud drive as the backup destination.

Add Source And Destination

Step 3. Then, click “Start Backup” to execute a task.

Start Backup

Note: CBackupper bases on standard OAuth system that can ensure your account’s security. There is no need to worry about personal information data disclosure.

Final Words

To solve the problem of Google Drive File Stream not working, I have mentioned various effective and simple remedies. However, various problems will inevitably occur during the use of the software. You can use CBackupper to access and manage your Google Drive files and use it to achieve the maximum convenience of cloud drive management. Now it is up to you to choose which method is best for you to help you.