By Kelsey / Last Updated September 23, 2020

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Selective sync conflict mess!

“I just did a fresh OS install on my Mac, with my Dropbox folder on an external drive. The next day, I see a big mess of duplicate and triplicate folders. To make matters worse, the folder sizes are different, and there are multiple Dropbox selective sync conflict folders. Is there any way to solve it and manage these folders?”

Dropbox Selective Sync Conflict Folder

Quick Guide

What causes a Dropbox selective sync conflict?

Dropbox is a cloud storage service with a wide audience. When you save a file to the Dropbox folder on your computer, it will automatically sync the file to the cloud, and you can access the file through apps on a variety of devices. Dropbox has a "selective sync" feature, you can select only the folders you want to sync to your computer.

But when you choose not to sync the folder to your computer in the "Selective Sync" preferences, a folder with the same name as the unsynced folder is created, and they are in the same location, a selective sync conflict in Dropbox will occur. And if you try to sync two folders, the newer folder will have the words "Selective Sync Conflict" appended.

How to resolve selective sync conflict in Dropbox?

Selective sync conflicts will not affect Dropbox's sync of other folders, and all files in the selective sync conflict folders are still safe. We provide you with three options to resolve selective sync conflict in Dropbox and tell you what to do when selective sync conflicts in Dropbox occur. Read on to learn the specific steps.

Option 1. Add "selective sync conflict" after the name

If you do not need to sync the files in the conflict folder to the Dropbox cloud, you can ignore the selective sync conflict folders. They will not have a bad effect on other files in Dropbox, and will not prevent other files from uploading to Dropbox. You just need to continue adding "selective sync conflict" after the name.

Option 2. Change the name of the conflict folder

The conflicting folder is caused by creating a folder with the same name in the same location. In Dropbox resolve selective sync conflict, you can change the name of the conflicting folder and make sure that you do not create a folder with the same name again.

Option 3. Merge the required files

This method is suitable for accounts where there are not many files in the conflict folder: you can manually check the required files in the two folders, and transfer them to a new folder created in the Dropbox folder by dragging or copying and pasting them. And the new folder will be sync to the Dropbox cloud. After completing this operation, you can delete the two conflicting folders to free up storage space.

How to prevent a sync conflict from happening again?

Whether to avoid sync or selective sync conflicts, you need to do the following:

1. Please check your Dropbox account online to make sure the folder to be created is not in the same location.

2. If you share files with others, you’d better to control your partner's operating permissions. If your partner only needs to read files, please set his permission to "read-only".

3. If your partner needs to work with you to operate the sync folder, you can tell each user to put the files they created under a subfolder named after the individual.

4. Avoid manually copying unsynced files to other computers, which may easily cause conflicts, especially Office files.

5. When the application automatically generates files (such as software configuration, etc.), avoid the application from running on multiple computers at the same time.

Bonus tip: backup files to other cloud drives instead of Dropbox

Although selective sync conflicts will not bring difficulties to other data sync processes, if they are not handled promptly and properly, it may affect the use of files in conflicting folders. The selective sync conflict of Dropbox can only be resolved manually. If you cannot resolve the issue, you can switch to another cloud storage service for use.

Common and useful cloud drives include Google Drive, OneDrive, iCloud, Box, etc. They can also help you back up data and share folders with others.

How to backup Dropbox to another cloud drive?

If you want to continue to sync the data in the Dropbox conflict folder in another cloud storage service, there is a very simple method - use CBackupper to back up the Dropbox files to another cloud drive account.

CBackupper Main Page

CBackupper is a professional and secure cloud backup service. It supports automatic backup of files in one cloud account to another cloud account and provides flexible backup settings. In this way, with only one login you can manage multiple cloud storage accounts.

Step 1. Register an account on CBackupper for free and sign in.

Sign Up

Step 2. Click Add Clouds to add and authorize your Dropbox account, then use the same method to authorize your other cloud drives (Google Drive is a demonstration here).

Add Dropbox

Step 3. Click the Tasks tab at the top, then click the Create Task button to create a backup task.

Create Task

Step 4. Click the Add Source button to add Dropbox as the backup source, and click the Add Destination button to add Google Drive (any another cloud drive you add, even different accounts of the same service) as the backup destination, you can also name your backup task according to file type.

Add Source Destination

Step 5. After selecting, click Start Backup to operate the backup task.

Transfer Dropbox to Google Drive

Finally words

The methods to resolve the Dropbox selective sync conflict are introduced in the article and tell you how to correctly avoid this situation from happening again. But if you cannot completely solve this problem manually, or worry that Dropbox not working in the future, you can switch to other cloud storage services and use CBackupper to back up the data in Dropbox to another cloud drive to avoid loss.